The International Air Transport Association (IATA) and the International Ground Handling Agreement (SGHA) have released their latest main agreement for 2013. This agreement is a comprehensive framework that governs the relationship between airlines and ground handling companies around the world. The agreement encompasses all aspects of ground handling services, including baggage handling, ramp services, and passenger services.
The SGHA was established in 1992 to provide a unified set of standard terms and conditions for the provision of ground handling services. The agreement is designed to promote safety, efficiency, and consistency in ground handling operations. The SGHA is widely accepted by airlines and ground handling companies around the world, making it the industry standard for ground handling services.
The latest version of the SGHA, released in 2013, provides a number of updates and improvements to the previous agreement. One key change is the inclusion of new language that addresses the handling of Dangerous Goods. The new language provides clarity and consistency for the handling of Dangerous Goods, ensuring that all parties involved are aware of their responsibilities and obligations.
The 2013 SGHA also includes new provisions for the handling of live animals. These provisions ensure that all animals are treated with the utmost care and consideration, and that all necessary precautions are taken to ensure their safety and well-being.
One of the most significant changes in the 2013 SGHA is the inclusion of new provisions related to service level agreements. These provisions require ground handling companies to establish written service level agreements with airlines, which outline the level of service to be provided and the metrics to be used to measure performance. This requirement ensures that ground handling companies are held accountable for meeting their commitments to airlines, and provides a clear framework for resolving disputes related to service quality.
Overall, the 2013 SGHA represents a significant step forward in the industry’s efforts to promote safety, efficiency, and consistency in ground handling operations. The inclusion of new provisions related to Dangerous Goods, live animals, and service level agreements demonstrates the commitment of the industry to continuous improvement and innovation. With the widespread acceptance of the SGHA by airlines and ground handling companies around the world, it is clear that the agreement will continue to play a key role in shaping and guiding the ground handling industry for years to come.